Hi Gurus
Suppose we sign a SLA with the client that the SQL HA target will be 99.999%.
According to above we know: outage time = 365(a year) * 24 (hours) * 0.001 = 8.76(hours).
How to make sure the outage time can be controlled in 8.76 hours, i think we must work out a solution to tell the client that we have the capability to archive this goal.
Can anyone give some suggestions?
thanks.
William